Review Integration Logs for Troubleshooting

What are Integration Logs used for?

Integration logs give you a back-end view of your integration activity, including schedules, triggered tasks, and results. You can use integration logs to review what happened during an integration process and identify where an issue occurred.

These logs help you troubleshoot integration issues, confirm whether tasks ran successfully, and find the information you need to resolve errors.

How Can You Access and Filter Integration Logs?

1. Click the Settings tab and navigate to the Logs subtab.
2. Click the Integrations option.

Filter Integrations Logs

You can view Logs according to a project.

1. Click the Select object button to view logs per project. The Select an object screen opens.

2. Use All to show all the projects, or filter the projects per type by selecting an option on the left, for instance, Web or Survey.

3. Alternatively, use the Search functionality to search for a project by name.
4. Click Sort by to sort projects by Last Opened or Name.

You can view Logs according to a status.

5. Click the drop-down list to filter the integration logs according to status:
   • All
   • Error
   • Success
   • Warning

6. Click the Reset button to reset the log screen if you have selected a project or status.

7. Click the Refresh icon to refresh the log screen.

8. Click the Read More button to read an article about the error on Titan’s Knowledge Base.

Learn how to export the current integration logs.

Use the log settings.