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Answers

Business Background

The Answers option is available on the Matrix element. Make it easy for users to provide information that syncs with Salesforce.

How to Video

  • 0:02 An introduction to the Matrix Element and Answers.
  • 0:35 We show you hw to configure the Matrix Answer Settings.
  • 1:28 Learn what the Matrix was designed for.
  • 3:15 Configuring your Answers.
  • 4:08 We show you how the newly configured Answers work.
  • 4:45 Learn how to configure the Salesforce action.

How to Guide

  1. Click the + icon to open the list of elements.
  2. Select the Survey option from the list.
  3. Click-and-drag the Matrix element to the canvas.
  4. Click the Matrix settings Gear icon. The Matrix Setting screen opens.
  5. Click the Answers Edit Mapping button. The Configure Items screen opens.

Edit Mapping option

Edit Mapping option
  1. Type the answers in the Label and Value fields.
  2. Click the Apply button.

Configure Items screen

Configure Items screen

The answers are added to the matrix survey element:

Example

Example

Configure the questions for the matrix survey element.

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