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Plain Text Mode

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Use the Plain text mode to ensure that HTML text (either from Set value or from Salesforce) displays correctly.

How to Guide

  1. Click the + icon to open the list of elements.
    • In this article, we show the Paragraph text element as an example.
  2. Select the Text option from the list.
  3. Click-and-drag the Paragraph element to the canvas.
  4. Click the Paragraph settings Gear icon. The Text Setting screen opens.
  5. Select the Interactivity option from the list.
Plain text mode option
Plain text mode option
  1. Use the Plain text mode toggle switch to enable the functionality.
Plain text mode option
Plain text mode option

For instance, when the following HTML values “▲ and %” are configured for the paragraph field and plain text mode is enabled, it will be shown in plain text:

Plain text
Plain text

When Plain text mode is disabled, the text above will be displayed as follows:

Rich text
Rich text

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