Empty Item

Business Background

As a best practice, users should be provided with an empty item to ensure a fallback option if none of the listed options apply. The Empty Item option is available for the drop-down and multi-select picklist elements.

How to Video

• 0:02 An introduction to Add Empty Item.
• 0:16 Navigate to Index Settings.
• 0:45 We show you how to Add Empty Item.
• 1:09 Preview the updated project.

How to Guide

1. Click the + icon to open the list of elements.
2. Select the Input option from the list.
3. Click-and-drag the Drop-down element to the canvas.
4. Click the Drop-down settings Gear icon. The DropDown Settings screen opens.
5. Select the Interactivity option from the list.
6. Scroll down and click the Add Empty Item checkbox.

7. Type the label of the empty item in the field.
8. Save and Preview the project.

You can see examples below:

The Empty item label will be replaced when a user selects an option: